If you are not receiving emails from Houseful, you may need to adjust your email settings so that they don't block or filter out emails from Houseful. This includes:

Adding Houseful as a Contact
Adding Houseful's email address(es) to your email’s allow list (white list)
Move Houseful emails from your Spam/Junk folder to your Inbox

Houseful primarily sends email notifications from the following addresses:

Instructions for major email providers can be found below. Use the instructions from your specific email provider to make sure Houseful emails are not blocked or sent to your spam folder.

Gmail

How to add us as a contact within Gmail:

Log into your Gmail account and click the 9 dots (Google Apps) button on the upper right hand corner of your screen
Select “Contacts”
Select “Create contact”
Enter our email address(es) and the name you would like it to show us as (i.e. Houseful Reminders)
Click “Save”

How to add our email address(es) to your allow list within Gmail:

Log into your Gmail account and click on the gear icon in the upper right hand corner. Select “See all Settings”
Select “Filters and Blocked Addresses”
Select “Create a New Filter”
Add the email addresses you want to allow in the “From” field
Select the “Never Send to Spam” box and select “Create Filter”

How to move an email from your Spam folder to the Inbox within Gmail:

Find the email within your Spam folder and click to open it
Click the “Move to” button in the upper middle menu bar
Select Inbox

Yahoo

How to add us as a contact within Yahoo:

From Yahoo Mail, click the Contacts icon
Click the All tab
Click Add a new contact
Enter the contact's info
Click Save

How to add our email address(es) to your allow list within Yahoo:

Click Settings once in Yahoo mail
Click Filters and then Add
Enter a Filter Name
Either our Email Address(es) and name you are wanting to add to your allow list in the Recipient field (i.e. Houseful Reminders)
Select to send all mail to Inbox
Click Save and Save

How to move an email from your Spam folder to the Inbox within Yahoo:

Open the Spam folder and locate the email you’re wishing to move
Select the email
Click Not Spam and it will be moved to your Inbox

Outlook

How to add us as a contact within Outlook:

Click People at the bottom of the screen
From the File menu, select New Contact
Enter our email address(es) and name (i.e. Houseful Reminders)
Select “Save & Close”

OR

When you receive an email from us, open the message so that our email address is shown in one of these lines: From:, To:, CC:, or BCC:.
Right click the name and choose Add to Outlook Contacts
Enter the email address, name, and any other information you’d like to include (i.e. Houseful Reminders)
Select Save

How to add our email address(es) to your allow list within Outlook:

Open the Safe Senders settings
Within Safe senders and domains, enter our email address(es) and name. Select Add

How to move an email from your Spam folder to the Inbox within Outlook:

Open the Junk Email folder
Select the message and either select Not junk > Not junk (or Not spam > Not spam) from the top toolbar, OR click into the message and select the It’s Not Junk link at the top

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