Houseful Rebrand FAQs

What is changing? 

OJO is becoming Houseful. 

Where will I see these changes?

You will notice the name change across all our pre-existing agent touchpoints and tools. This includes the Agent Dashboard, any communications we may send you, our social media groups, landing pages, and our website. Emails, calls, and text messages will appear under the name Houseful. In addition to our name change, we also have a new logo, as seen below. You will still see references to OJOHome Canada Ltd. as it remains the name of our legal entity.

Here are some important links and email addresses to note going forward:

Agent dashboard: referrals.houseful.ca

Agent help centre: agents.houseful.ca/knowledge

Houseful website: houseful.ca

Provincial referral disclosure forms: houseful.ca/referraldisclosure

Facebook: facebook.com/groups/housefulagentnetwork/

YouTube: youtube.com/@housefulagentnetwork

LinkedIn: https://www.linkedin.com/groups/12558614/

Support email: agentsupport@houseful.ca

Referral compliance email: noreply@realestateagent.houseful.ca

Closings email: closings@houseful.ca

Recruiting and onboarding email: agentapplication@houseful.ca

Where will I now go to access my referrals?

You can now access the agent dashboard at referrals.houseful.ca. You will need to log in at this URL to manage your referrals. Please bookmark this page for easy access going forward. 

How should I refer to the agent network going forward?

We are now the Houseful agent network. 

Should I expect changes to the way the agent network works?

No, our program and expectations will remain the same. Aside from the new agent dashboard URL (referrals.houseful.ca), you can expect business as usual. 

Will there be any changes to the way I receive and claim leads?

No, you will still receive lead offers via text from 88000. The claiming process will remain the same.

Do I need to sign a new agreement?

No, your existing agreement will remain in effect.

How does this affect the closing process?

The closing process will largely remain the same, including reporting closing on your agent dashboard and our standard referral rate. 

You will receive communications related to closings from the email address closings@houseful.ca. 

Additionally, our payment information has changed to reflect our new name:

Wire and EFT Info:

To: Royal Bank of Canada

Address: 130 Adelaide St W-Suite 105, Toronto Ontario, M5H3P5

Bank Number: 003

Swift Code: ROYCCAT2 

CAD Transit & Account Number: 00238 1002922

For the Credit of: Houseful

Lockbox Info:

Houseful

PO BOX 9479, STN A, TORONTO, ON M5W 4E1

Lockbox Number T09479C

GST/HST Number: 759795073

Where can I go if I have more questions?

Please direct any further questions to agentsupport@houseful.ca.